We currently have an exciting opportunity for a Compliance Coordinator to join our technical department based at our Head Office in Barnstaple.
Roles & Responsibilities:
- Dealing with both internal and external customers by means of telephone and electronic means, as well as face-to-face with visitors in a professional manner.
- Ensuring internal documents are categorised, risk assessed and controlled through a document change system. This will also involve checking documents and liaising with internal and external parties to meet document requirements.
- Conducting scheduled reviews and audits of internal documentation in accordance with the company management system.
- Using the company’s internal shared system (SharePoint intranet) to organise documents within the company and ensuring documents are easily retrievable via electronic and hard copy systems.
- Assist with soft and hard copy archiving and ensuring internal processes are being followed.
- Assist with the day-to-day running of the company’s internal shared system (SharePoint intranet), including permission control and housekeeping.
- Assist with maintaining company accreditations and adhering to requirements for external audits such as ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
- Working to deadlines and coordinating with different departments within the organisation, and ensuring that documents and processes are being used correctly.
- Preparing reports for management and external regulatory bodies relating to the integrated management system.
- Reporting non-compliance issues and supporting the monitoring of corrective actions.
- Provide support in the development and distribution of project-related quality documents
- Delivering compliance training and support to departmental teams
- Striving for continuous improvement across the company, identifying and supporting opportunities for change.
- Conducting internal audits on company management systems and processes.
- The role is predominantly based at Head Office, but ad hoc site visits will be required.
Requirements:
Desirable
- Experience working with and understanding cloud-based intranets (e.g., SharePoint).
- Internal Auditor Certification for ISO 9001:2015.
- Experience using root cause analysis techniques.
Essential
- Proficient in Office 365 applications (Word, Excel, PowerPoint).
- Knowledge and experience of upholding ISO standards and conducting internal audits.
- Experience of document control procedures and systems.
- Minimum qualifications: GCSEs (grades A–C / 4–9) including English and I.T.
Personal Specification
- High attention to detail.
- Strong interpersonal skills.
- Reliable and honest.
- Flexible and proactive approach to work.
- Good organisational skills.
- Strong analytical thinking skills.
- Commitment to continual improvement.
Other:
- Competitive salary
- Working hours: Monday to Friday, 08:30–17:00 (excluding travel time)
- Additional Leave for Length of Service
- Your birthday off, on us!
- Cycle-to-work and car benefit schemes
- Simplyhealth cash plan with access to healthcare reimbursements and retail discounts
- 24/7 GP Access
- Access to an Employee Assistance Programme (EAP) for wellbeing support
- Employee referral scheme with rewards for successful introductions
- In service death benefit for peace of mind
- Flexible option to buy or sell annual leave
TCi is an Armed Forces Covenant registered and Disability Confident Committed Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.
